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Alarm MonitoringCCTV MonitoringVehicle TrackingLone Worker Monitoring

FAQs

What is?

BS 8418
The British Standard for Remote Video Response Centres (RVRC)

BSIA
The British Security Industry

CSL DualCom
Signalling technology which utilises a fixed line and a backup line (optionally/wireless)

Digital Communicator
Is the security industry`s basic form of alarm transmission utilizing the current telephone network to transmit alarms

Data Protection Act for CCTV systems
Since the 24th October 2001 it has been a criminal offence to use an unregistered CCTV system to record people in a public or private place unless it meets certain criteria

EPROM
Erasable Programmable Read Only Memory

Emizon
An IP-based signalling technology

Guard-Net
Our installer portal, for viewing and editing site details

GPS
Global Positioning System

GSM
Global System for Mobile Communications

GPRS
General Packet Radio Service

Geo-Fence/Watchbox
Is an electronic boundary that a user can create to monitor a violation for an approved trailer location and movement of a vehicle or asset

Health and Safety Act 1974
Employers have a `duty of care` under the Health and Safety at Work Act 1974 and its subordinate regulations, employers have a duty to ensure a safe place and system of work. Those that fail to do so face the criminal sanctions of fines and/or imprisonment

IP Signalling
Internet Protocol

LBS Network
Location-based services

NSI
National Security Inspectorate

Redcare
Is a BT product which combines a secure Redcare landline connection

Remote Resets
The ability to perform an alarm reset from the ARC

Remote Access
The ability to connect to a remote system for administration purposes

SOC
Systems Operating Centre

SIA
Security Industry Association

Sentinel Plus
Our ARC alarm receiving software

Thatcham CAT5
The criteria for after theft recovery systems

Thatcham TQA
Thatcham Quality Assurance

Telematics
Telematics is a way of gathering, sending and storing objective data, via telecommunications, about how your fleet/vehicles are being driven

WAP
Wireless Application Protocol. Used by mobile devices