Celebrating the Gold Standard for Quality and Excellence
Securi-Guard Monitoring is in very elite company after being awarded certification to the new BS EN ISO 9001:2015 International Quality Standard by the National Security Inspectorate (NSI). The company’s Quality Systems and Procedures were recently audited by the NSI to ensure its compliance with the new standard, as laid down by the International Standards Organisation (ISO). The new International Standard is published by the British Standards Institution, whose role is to ensure world class specifications are in place so products, services and systems meet the necessary requirements for quality, safety and efficiency. These accreditations also means that Securi-Guard Monitoring – the South West’s largest independent fire and security specialist – is one of only three monitoring providers in the UK with five gold awards under the (NSI) Alarm Receiving Centre (ARC) Gold Scheme. Kim Precious, Managing Director Securi-Guard Monitoring, said the latest accreditation success showed the company continued to attain the most exacting of industry standards for quality and excellence. “NSI accreditation is a benchmark for excellence across the fire and security industry, giving our client base complete peace of mind in our ability and professionalism” said Kim. “The fact we are now in a very select group of monitoring companies, with five NSI Gold ARC awards and certified to the latest Quality Standard, shows the hard work and commitment we have put in to meeting our obligations in terms of quality management and delivering excellent services. The scope of the Gold accreditation covers the company’s full range of monitoring services: security alarm monitoring, fire alarm monitoring, CCTV monitoring, lone worker alarm monitoring and vehicle tracking. One of the largest monitoring centres of its kind in the UK, the new accreditation comes as the ARC celebrates its 20th anniversary this year.
State of the art 'ARC' celebrates 20 years of monitoring Sevices
Securi-Guard Monitoring’s state of the art Gold industry standard Alarm Receiving Centre (ARC) is celebrating its 20th anniversary. Staff marked the event in style with a special anniversary cake made by Chloe Bickford, the grand daughter of Kim Precious, Managing Director – Securi-Guard Monitoring. The ARC – one of the largest receiving centres of its kind in the UK – lies at the heart of the company’s wide range of fire and security monitoring services for clients in this country and across Europe. Securi-Guard’s team of operators utilise the very latest technology and signalling systems to monitor fire and intruder alarms, CCTV, as well as the tracking of vehicles and lone/vulnerable workers. The company’s monitoring division is celebrating the landmark with the launch of a brand new website, www.securi-guardmonitoring.co.uk which capitalises on the latest, mobile friendly web technology to better showcase its range of services. Kim Precious said the new web presence strongly reflected the company’s status as a modern, forward thinking business dedicated to the highest standards of professionalism and customer service. “The 20 year celebrations of the ARC provided the perfect opportunity to give our website a major overhaul to ensure it is fit for purpose as digital technology continues to develop at a rapid pace,” said Kim. “Technological advances have also been very swift in our own industry. We have seen some remarkable developments in monitoring equipment and services during the lifetime of the ARC and I am certain there will be many more to come in the next 20 years – and beyond.” National Security Inspectorate (NSI) Gold CAT ll accredited, the ARC – which is based at the company’s headquarters in Estover, Plymouth – has come a long way since it was first launched in January 1997. From an initial staff of six operators, the monitoring team has grown to more than 60 employees and has helped to make Securi-Guard one of the largest independent fire and security specialists in the United Kingdom. In the last two decades, the ARC has gone from strength to strength with the award of a series of industry accreditation’s that have reinforced Securi-Guard’s reputation as one of the UK’s foremost monitoring companies. The ARC’s accreditations also include NSI Gold Approved Remote Video Response Centre (RVRC) Thatcham Approved CAT5/NSI Gold Systems Operating Centre (SOC) and NSI Gold British Standard 8484 Lone Worker Monitoring Centre. 2011 saw another major development with the launch of Securi-Track, which works with approved security firms in 16 European countries to provide a European Police Response Service to incidents of vehicle theft and hijacking abroad. A year later, as part of the 15th anniversary of the ARC, a major refurbishment was carried out so all admin and monitoring staff could be housed in one building. The very latest technology was also installed to ensure the ARC was operating at an optimum level.
New website marks 20 years of fire and security monitoring services
Vertical Plus has transformed the web presence of the monitoring division of the South West’s largest independent supplier of fire and security systems. Securi-Guard Monitoring Services tasked the web team at Plymouth’s leading e-commerce and marketing company with delivering a brand new website. Senior management at Securi-Guard – based in Estover, Plymouth – were looking for a highly responsive, mobile friendly site to better showcase its wide range of monitoring services, offered via a state of the art Alarm Receiving Centre (ARC). The ARC celebrated its 20th anniversary in January 2017, and the landmark was an opportunity for the company to ensure it was making the best use of the very latest web technology. Ivan Bondoc, Web Designer at Vertical Plus, said: “Securi-Guard is probably one of the most instantly recognisable and reputable brands, not only in Plymouth, but across the region. “The design and function of websites has changed radically in recent years, particularly in relation to mobile devices, so it was important to ensure that a brand with such stature was perfectly placed to capitalise on the very latest technology Vertical Plus can offer.” Kim Precious, Managing Director – Securi-Guard Monitoring Services, is delighted with the new website. She said it strongly reflected the company’s status as a modern, forward thinking business dedicated to the highest standards of professionalism and customer service. “The 20 year celebrations of the ARC provided the perfect opportunity to give our website a major overhaul to ensure it is fit for purpose as digital technology continues to develop at a rapid pace,” said Kim. “Technological advances have also been very swift in our own industry so we know how important it is to keep pace with the latest developments to ensure we remain as competitive as possible.” The ARC – the largest receiving centre of its kind in Devon and Cornwall – lies at the heart of the company’s wide range of fire and security monitoring services for clients in the UK and across Europe. Securi-Guard’s team of operators utilise the very latest technology and signalling systems to monitor fire and intruder alarms, CCTV, as well as the tracking of vehicles and lone/vulnerable workers. In the last two decades, the ARC has gone from strength to strength with the award of a series of industry accreditations that have reinforced Securi-Guard’s reputation as one of the UK’s foremost monitoring companies.
Revolutionary gas detection device puts Securi-Guard in the spotlight
Securi-Guard Monitoring will play a vital role in support of a brand new product set to revolutionise gas detection capabilities in personal protection devices. Securi-Guard will provide Gold industry standard monitoring services for Blackline Safety Europe’s latest G7 range of connected safety devices, which will be brought to the UK and European markets early in 2017. Traditional personal gas detector systems operate much like smoke alarms, which rely on calling for help nearby with an audible alarm. In contrast, G7 stays linked to either a 2G/3G telecommunications connection, delivering continuous live monitoring of users wherever they are. Pete Stanley, Head of Telematics at Plymouth-based Securi-Guard, is delighted the company will be partnering Blackline following the launch of the G7 range, which he said would set a new benchmark in personal protection technology. “Blackline has raised the bar again with its G7 range that offers unparalleled protection and gas detection capabilities in a hand held device that we regard as second to none,” said Pete. “Our ongoing relationship with Blackline continues to go from strength to strength and they clearly have confidence in our ability to deliver monitoring services with a proven track record in support of this exciting new product.” The G7 range consists of a standard protection device that continually monitors the safety of an employee and provides two-way text messaging combined with 2-way voice, fall detection, ‘no motion’ detection and ‘missed check in’ functions. But what makes the G7 really special are the single gas and quad gas devices in the range, which incorporate all the features of the standard device alongside integrated gas sensors. Users can select one of three interchangeable G7 cartridges—the Standard cartridge is suitable for facilities without exposure to gases. The Single-gas and Quad-gas cartridge options incorporate the customer’s choice of gas sensors to meet their monitoring needs. Gas sensors are customer-selected from a current range of six sensor types. When the Single-gas or Quad-gas cartridge reaches the end of its serviceable life span, it can be replaced – without taking the device out of service. Securi-Guard will provide 24/7 monitoring services for G7 and Blackline’s other protection devices from its National Security Inspectorate (NSI) Gold BS 8484 Lone Worker Monitoring Centre. In 2104, the company was selected as sole UK monitoring provider by Blackline, a Canadian based company, which is globally renowned as one of the market leaders of wireless location technology, as well as covert tracking solutions. It manufactures and markets both products and services for worker safety monitoring—including lone workers, designed for those employees facing daily risks in their work, including the threat from gas leaks. As part of the contract, Securi-Guard is also providing advice, support and monitoring solutions for Blackline across Europe, via its pioneering Securi-Track service, which was launched in 2011. Securi-Track works with approved security firms in 16 European countries to provide a European Police Response Service to incidents of vehicle theft and hijacking abroad. The same platform is being used for round the clock monitoring of Blackline’s range of lone worker protection devices.
Oh 'deer' . . . who's taken over our turf
Work on a brand new building for Securi-Guard must have come as a bit of a surprise to one of the company’s more well-known group of visitors. Herds of wild deer have become a familiar sight on grassland adjoining the firm’s HQ in Darklake View, Estover for a number of years now. And the arrival of diggers and ongoing building work on the new building doesn’t appear to have put them off paying the odd visit. Photos of deer wandering about the site were captured recently by Kim Precious, Managing Director – Securi-Guard Monitoring, who is also a keen and accomplished photographer in her spare time. “I have to say it took me quite by surprise when I spotted them walking near the digger and around the foundations not long after construction began,” said Kim. “They didn’t seem at all bothered, but I think it is fair to say we have not seen as much of them since the work started. I can’t say I blame them really.” Over the years, Kim has taken many photos of visiting herds that have frequented the grassed area so often that they have become known as the ‘Securi-Guard Deer’. Sometimes they get even closer. Kim once managed to photograph a tiny fawn resting in a patch of gravel, just yards from the entrance to Securi-Guard’s main offices. “The deer have always been very much part of the Securi-Guard family so we hope they will return more regularly when the construction work is finally completed,” added Kim.