Securi-Guard have just launched a new value-added service for their customers to make it easier than ever to place their fire alarms on test.
Dubbed ‘Fire-Desk’, all customers need to do is call a dedicated number, and simply follow the voice prompts to place their fire system on test, check signals, or bring back into service.
Mary Campbell, ARC Manager said “The service comes at no additional cost and is designed to reduce the need for customers to wait to speak to an operator. This also frees up operators to handle alarms, reducing response rates. This really is a win-win situation for everyone.”
“With the recent introduction of the ‘Fire-Desk’, it has never been easier for customers to place their fire alarms on test. Customers just need to call our dedicated line (01752 512191) and follow the prompts to place their fire alarm on test.
For more details, please download the Flowchart “. The link for “Fire-Desk Flowchart” can be found at the foot of the Alarm Monitoring page.